Skilled engineers dedicated to your MSP only. We train them to think and function like an MSP team member to solve even the most complex issues faced by your customers.
Get StartedLet our team help you resolve tickets with urgency, detail and complete customer satisfaction, ensuring industry-best SLA attainment.
Get StartedKeeping systems up-to-date is critical, but it shouldn’t disrupt your clients' operations. Our after-hours patching service ensures your MSP can provide seamless updates without downtime or inconvenience to your clients.
Get StartedLet our Professional Engineers Team Handles all Cloud, On-Premise Server or Email Migrations.
Get StartedWe Have Made Them Taste Success
Partnering with [TechMeister] for their white-label helpdesk services has been a game-changer for our MSP. Their team is highly responsive, professional, and truly understands the needs of our clients.
In the fast-paced world of Managed Service Providers (MSPs), delivering exceptional customer service is paramount. One of the most effective…
Get StartedClients should be able to reach out for support via multiple channels—phone, email, chat, and even a self-service portal. This…
Get StartedEvaluate the volume and types of support requests your clients typically have. This will help you determine the structure and…
Get StartedYes! Our Helpdesk support is available 24/7, ensuring your clients can receive assistance whenever they need it.
Our Engineers are based in India and United States under the Direct Supervision of Techmeister Team Managers.
Absolutely! We offer flexible service plans that can be tailored to meet your specific needs and requirements, allowing you to choose the level of support that best suits your business model.
We take data security very seriously. Our team follows industry best practices and complies with relevant regulations to ensure that client data is handled securely and confidentially.
All our Hired Engineers are going through a Communication Round where we check their Speaking & Listening Skills.
While we do want to get the perfect fit the first time, every now and again things just don’t click. When that happens, we work with you on an action plan—either to build the engineer’s skills, or to find a replacement engineer as soon as possible.